Frequently Asked Questions

We personally review all USCG documentation and contact previous employers or vessel owners as references. Every captain must provide current medical certificates and drug testing results. We also verify their experience with vessel types and local waters similar to your specific needs.

Absolutely. Our captains are experienced with hurricane preparation specific to South Florida, including coordinating with local yards for haul-outs and securing vessels. We maintain relationships with several Boynton Beach area facilities and can handle the entire storm prep process.

For basic crew positions, we usually have candidates available within 48-72 hours. Licensed captains may take 5-7 days depending on your vessel size and specific requirements. Emergency placements can often be arranged within 24 hours.

Yes, we specifically recruit captains familiar with our local conditions including Boynton Inlet, the Intracoastal through this area, and offshore fishing grounds. Most have been running these waters for years and understand the seasonal changes and local hazards.

We regularly place crew for charter operations throughout Palm Beach County. This includes captains with passenger endorsements and crew experienced with charter guest service. We understand the higher standards required for commercial operations and vet candidates accordingly.

We handle maintenance scheduling, vendor coordination, emergency response, seasonal preparations, and detailed condition reporting. This covers everything from routine engine services to hurricane prep and post-storm inspections. You'll receive regular updates on your yacht's status and any recommended actions.

We develop evacuation plans, coordinate haul-out services when needed, secure or remove equipment, and arrange proper mooring. After storms pass, we conduct thorough damage assessments and coordinate any necessary repairs. Our goal is minimizing risk before the storm and getting you back on the water quickly afterward.

Absolutely. We can coordinate with your current mechanics, detailing services, and other vendors you trust. We also maintain relationships with vetted local contractors when you need additional services or specialists for specific repairs.

We provide scheduled condition reports based on your preferences, plus immediate notification of any urgent issues. Most owners receive monthly summaries during active season and quarterly reports during slower periods. Emergency situations get immediate phone contact.

Yes, we coordinate care for vessels throughout South Florida's waters. Whether your yacht is docked in Boynton Beach, nearby marinas, or anchored offshore, we arrange transportation to service locations and maintain oversight of all work performed.

We cover electrical troubleshooting, plumbing repairs, deck maintenance, hardware replacement, and general mechanical work. This includes everything from bilge pump repairs and navigation light fixes to cleat replacement and minor gelcoat work. If it doesn't require hauling your boat, we can likely handle it at your slip.

Most repairs get finished the same day, while larger projects might take a follow-up visit. Simple jobs like replacing hardware or fixing electrical connections usually wrap up in a few hours. We keep common marine parts on hand and have established relationships with local suppliers for quick sourcing when needed.

Yes, we perform most handyman services with your boat in its slip. This includes all above-waterline repairs, electrical work, plumbing, and deck maintenance. For anything requiring hull access below the waterline, we can coordinate with local yards for haul-out services.

Marine environments demand specialized materials and techniques due to constant salt exposure, vibration, and moisture. We use marine-grade components, proper sealants, and corrosion-resistant fasteners designed for boat applications. Regular hardware store materials simply won't last in the marine environment.

Absolutely – we assist with storm prep including securing loose items, checking dock lines and fenders, and ensuring bilge pumps function properly. We also handle post-storm repairs and damage assessment. Living in South Florida means understanding hurricane preparedness is essential for protecting your investment.

Most routine repairs like cooling system flushes, fuel system cleaning, and electrical troubleshooting are completed within 3-5 business days. Complex jobs like engine rebuilds or cases where we're waiting on special-order parts can take 1-2 weeks depending on manufacturer lead times.

Yes, we service everything from small outboards to large diesel inboards. We're experienced with the major brands common in South Florida waters including Mercury, Yamaha, Honda, Volvo Penta, and Caterpillar marine engines.

Cooling system blockages from salt buildup are probably the most frequent issue we encounter. Many boat owners don't flush their engines properly after each outing, and salt crystals gradually restrict water flow until the engine overheats.

Absolutely. Pre-storm maintenance helps ensure your engine will start reliably when you need to move your boat to safety. We also check that all fluids are fresh and fuel systems are clean, which prevents problems during extended periods of non-use.

We can perform initial diagnostics at most local marinas and boat ramps. For complex repairs requiring specialized tools or a controlled work environment, we'll need the boat at our facility.

Yes, we work with dry stack facilities across the area to provide maintenance, repairs, and mechanical services. We coordinate directly with facility management to access your vessel when needed, making the process seamless for owners who prefer dry storage over in-water slips.

Absolutely. We're familiar with the canal networks throughout Boca Raton and the various access points to the ICW. Our captains navigate these waters regularly and understand the local traffic patterns, depths, and optimal routes for different vessel sizes.

We typically respond to service calls within 24-48 hours, depending on the urgency and our current schedule. For emergency situations that leave you stranded, we prioritize same-day response when possible, especially during peak boating season.

Yes, yacht management is one of our core services, and we work with many seasonal residents who need professional oversight when they're away. We handle everything from routine maintenance scheduling to emergency response, ensuring your vessel is ready when you return to Boca Raton.